- The state report of Ochain UX of 2025 by Reowney and Nansen highlight the growing use of the wallet, the bad consciousness of the intelligent wallet and the growing adoption of chains such as Solana and Base.
- 62% of cryptographic users administer multiple wallets, pointing out the fragmentation in the UX wallet; Most users do not know smart wallets.
- The adoption is emerging in specialized chains as a solana and base, but the interoperability and education of the user are still key obstacles to broader use.
Despite the great adoption and an infrastructure in maturation, the user experience (UX) of Blockchain technology still stays far behind its innovation curveAccording to a new joint report of Revive and Nansen Launched today. Ochain UX’s “2025” examines the use of the wallet, the behavior of the cross chain and the user’s feeling through an analysis of the extensive data of the Nansen chain and a Yougov survey of more than 1,000 users of active cryptographic in the United States and the United Kingdom.
The report paints a nuanced image of a sector trapped between innovation and friction. While wallets and applications are multiplying, the user’s trip is still entangled in complexity, with fragmentation, clumsy interfaces and poor education in new tools that are supported to a broader adoption.
From gas challenges to wallet connectivity, last year it has shown that while cryptography is becoming more powerful, it is not necessarily becoming more usable. The report considers that the institutional interest is growing, but the retail experience is not yet found with the bar.
“We have seen an increase in innovation along with some notable challenges,” said the CEO of Renown, Jess Houlgrave. “From the resolution of the liquidity fragmentation in the chains, the challenges of the user’s experience around gas, to the connectivity of wallet and perfect applications, to work to ensure that we can offer a better UX and better security, last year it has also been molded by regulatory changes, the changing dynamics of the market and an influx of institutional interest from payments to the token of RWA.”
The use of the wallet increases, but complexity stifles confidence
One of the most revealing findings: 62% of users now manage two or more walletsOften balancing between mobiles, hardware and exchange options such as Binance. The trend highlights compensation that users are doing between security and convenience, without any unified solution that both offers. While mobile wallets dominate, hardware wallets are increasingly popular among the most experienced users seeking stricter control over their funds.
However, despite growing interest in cryptographic wallets, Awareness about “Smart Wallets”—Conos that offer improved programability and characteristics such as social recovery –It remains abysmally low. Most respondents (58%) said they do not understand how smart wallets work, indicating a large educational gap at the intersection of technology and usability.
Token Holdings Shift: Stablecoins uploaded, delays payments
Nansen’s data also reveal how use patterns do not always reflect aspirational rhetoric. While users cite a desire for decentralized payments and social applications, only 12% listed payments as their case for the use of favorite cryptography. In contrast, Bitcoin remains the most sustained asset (64%), and the adoption of Stablecoin has almost doubled year after year, reaching 37%.
This behavioral mismatch highlights an industry still biased towards speculative trade and the preservation of wealth instead of daily utility. As highlighted by Jeannie Lim of Paxos in the report, the growth of Stablecoin can offer a bridge towards practical cases, but mass adoption will require improvements for infrastructure and regulatory clarity.
Specialized chains and increased interoperability
One of the most important trends observed in the report is the meteoric increase in rates and the activity of specialized chains. Solana saw an amazing growth of 3,000% rates year after year, while the Coinbase base chain recorded an increase of 464%. Although only 10% of users say they often use layer 2 networks, the chain’s interoperability demand is clearly increasing.
According to Alex Svanevik, CEO of Nansen, “our analysis discovers how users specialize their activities in different blockchains, with different emerging patterns in commerce, the use of defi and the transfer of value.”
“This collaboration with Renown transforms the complex behaviors of the chain into processable ideas, helping the entire industry to understand and better meet the needs of web3 users as we collectively believe towards a broader adoption,” Alexa added.
Cultural borders and OX opportunities
While the technical challenges persist, the cultural relevance of the crypt continues to expand, partly driven by NFT, social wallets and community -oriented wallets. Aneri Amin de Coinbase Wallet pointed out the importance of incorporating UX culture and simplification to bring the next wave of users.
The feeling of security has also improved modestly. According to the survey, 69% of users report that they feel safe using cryptography, a significant leap of previous years, but this perception has not been matched by real knowledge. Concepts such as Clear Firming, defended by Charles Guillemet from Ledger, remain underutilized.
In a nutshell: The general message of the report is clear: Web3 may be building at dizzying speed, but you still do not meet the users where they are. As the voices of the industry such as Eowyn Chen (trusted wallet) and Jakub Rusiecki (1kx), simplify the interfaces, clarify the use cases and close the educational gap are essential to unlock the total potential of the crypto.
Read also: Cantor, SoftBank and Tether join a Bitcoin company of $ 3.6b
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Image credits: Canvas
