TL; Dr.
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The scammers are going through Binance support on platforms such as Telegram to deceive users to click malicious links that steal credentials or 2FA codes.
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While the Binance CEO said the company operates 24 hours a day to protect user assets, it emphasized that individual surveillance remains essential.
‘The scammers never sleep’
Together with the technical innovation and the opportunities offered by the cryptocurrency industry, the sector is also plagued by criminals trying to drain the funds of inexperienced investors.
Less than a week ago, the world’s greatest exchange of the world’s cryptography warned About Phishing scammers who used a relatively new technique: false customer service. According to the firm, scammers are presented as Binance personnel in Telegram and other social platforms.
For example, this author would contact the victims, claiming there is An urgent problem. Then, they send a specific link to “verify” or “restore” the personal login details. “By clicking on a false site that steals its credentials or 2FA codes,” the team explained.
The company revealed a specific case of only a few weeks ago when the user received an email marked “Binance support – urgent login problem.” The message contained a link They told him To click immediately Due to an alleged problem with your account. Needless to say, there was no real threat, only scammers tried to cheat it.
Binance advised people to remain cautious about such doubtful messages and always Check the information before clicking on unknown links.
More recently, the CEO of the exchange, Richard Teng, shared the alert in his official X account. He assured that the company works 24/7 to avoid such attacks, “but its surveillance is the first line of defense.”
Phishing scams are directed to users through false links and impersonation.
We are here 24/7, but its surveillance is the first line of defense.
– Richard Teng (@_richardteng) May 14, 2025
The previous attacks
Earl this year, numerous binance users received An SMS supposedly sent from the usual number, which provides verification codes. The message informed people that they had supposedly accessed their accounts from North Korea, which means they had to take quick measures.
A user, named Joe Zhou, said he panicked and contacted the number provided. The mysterious person on the other side instructed the victim to establish a designated wallet and transfer their funds there for a “investigation.”
Zhou followed the steps, but finally became suspicious and contacted a close friend who works for Binance. They confirmed that everything was a scam. Then he began to move fraudulent wallet and He lost only a minor sum.
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